Frequently asked questions

How do I go paperless?

The current approach is a gap analysis, based on a review of your current processes. Then the options for the future flows need to be investigated and gaps identified and resolved in order to go paperless or probably paper-light initially.

How can I ensure my clinical information system is safe?

There are two main safety standards that the NHS has developed and are world leaders in. One involves the manufacture of health software and the other in its safe deployment.

  • ISB 0129 (DSCN 14/2009): Application of Patient Safety Risk Management to the Manufacture of Health Software.
  • ISB 0160 (DSCN 18/2009): Application of Patient Safety Risk Management to the Deployment and Use of Health Software.

I am about to go paperless/light. How can I manage this change?

Experience in ensuring that all stakeholders are engaged is crucial from the senior managers who know the theory of the information flows to the clerical staff who actually use the systems and have developed their own workarounds. Capturing and utilising this niformation before any design decision are essential.